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Amazon lets EU and UK FBA sellers tell buyers to keep low-cost returns

What changed: FBA Returnless Resolutions is live since late October in the UK, Germany, France, Italy and Spain; sellers set a threshold from 1 to 75 euros (or pounds) in Seller Central, and Amazon decides case by case whether the buyer keeps the item and gets a refund.

When: Published/dated Nov 3, 2026.

Who is affected: Amazon sellers (Best sellers).

What to do: It cuts return shipping, processing and the high return rate fee on cheap items, but there is no inventory reimbursement and the unit can't be resold, so set thresholds per ASIN against landed cost before the holiday return wave.

Source: Ecommsphere

MarketplaceAmazon
TopicBest sellers
Source dateNov 3, 2026
Deadline / alert—
Primary sourceEcommsphere
Verified in directoryNov 9, 2026

Open primary sourceBack to directory

FAQ

When does this Amazon change take effect?

Source date: Nov 3, 2026. If no deadline is stated, check the primary source.

Who is affected?

Amazon sellers interested in Best sellers. It cuts return shipping, processing and the high return rate fee on cheap items, but there is no inventory reimbursement and the unit can't be resold, so set thresholds per ASIN against landed cost before the holiday return wave.

Where is the primary source?

Ecommsphere: https://ecommsphere.com/amazon-can-now-tell-eu-buyers-to-keep-a-return/

Updated Nov 9, 2026. Summaries are editorial; always confirm on the primary source before acting.