What changed: Eligible orders received November 11 through December 5 get up to two additional business days for Local Shipping (two calendar days for International) if the shop keeps Late Dispatch Rate at or below 20% over the previous 30 days; items sold November 11, 2026, 16:00 PT to December 31, 2026, 23:59 PT can be returned until February 10, 2027.
When: Deadline: Nov 11, 2026.
Who is affected: TikTok Shop sellers (Best sellers).
What to do: The holiday return window overrides your own settings, and API-integrated sellers must update their logic to return QR code validity through February 10, 2027, 23:59:59 PT before the campaign starts on November 11 to avoid rejected aftersales requests and penalties.
Source: TikTok Shop US Seller University (Policy Pulse, October 2026)
| Marketplace | TikTok Shop |
|---|---|
| Topic | Best sellers |
| Source date | Nov 5, 2026 |
| Deadline / alert | Deadline: Nov 11, 2026 |
| Primary source | TikTok Shop US Seller University (Policy Pulse, October 2026) |
| Verified in directory | Nov 9, 2026 |
Open primary sourceBack to directory
Deadline: Nov 11, 2026
TikTok Shop sellers interested in Best sellers. The holiday return window overrides your own settings, and API-integrated sellers must update their logic to return QR code validity through February 10, 2027, 23:59:59 PT before the campaign starts on November 11 to avoid rejected aftersales requests and penalties.
TikTok Shop US Seller University (Policy Pulse, October 2026): https://seller-us.tiktok.com/university/essay?knowledge_id=3634802985453313&lang=en
Updated Nov 9, 2026. Summaries are editorial; always confirm on the primary source before acting.